Information Technology Support

We’re looking for a full-time Information and Technology support specialist to provide in-house services for Grey Dog Media. Candidates must be quick thinking and well organized.


Grey Dog is a fast-paced, yet relaxed publishing house located in West Des Moines, IA. We offer full-benefits and a competitive salary, with great opportunities for advancement within the company. 

Responsibilities will include but, are not limited to:

  • Resolve Information Technology issues and provide responsive technical support
  • Installation and configuration of various programs and operating systems
  • Familiarity with Mac and PC operating systems
  • Build and repair existing machines
  • Maintain and update servers for Mac and PC
  • Trouble shoot various networking issues
  • Actively scans and completes server and workstation malware, spyware and antivirus activity and fixes 


  • Ability to multi task
  • Desire to work on a collaborative team with high standards
  • Education: Associates degree or similar experience
  • Mac and PC proficient
  • Excellent interpersonal and communication skills
  • Highly motivated with ability to work in a deadline-driven environment
  • Positive attitude
  • Problem-solving
  • Strong attention to detail
  • Skills: Experience in Microsoft Office Suite

Job Location: West Des Moines, Iowa
Position/Type: Full-Time/professional
Benefits: Medical/401K/LTD/Life Ins./PTO/Dental/Vision
Compensation: 45k-65K Dependent on Experience

Job Inquiry

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